Customer Service

Please contact us at the following number for general inquiries.

ACS Corporate Office
Ancillary Care Services, Inc
222 W. LAS COLINAS BLVD STE 500N
IRVING, TX 75039
972-388-3115 (Main)
844-516-3335 (Toll Free)
Fax: 806-473-3228
Email: customerservice@anci-care.com


Please contact us at the following number if you have questions regarding our credentialing process or you want to submit credentialing information.

ACS Credentialing Department
Telephone: 844-516-3335, Option 4, then Option 2
Fax: 214-224-0187
credentialing@anci-care.com


Please contact us at this number for claims status questions, inquiries about your network status, updates to your demographic information or any other issues or concerns regarding participation with ACS.

ACS Provider Service Center
844-516-3335, Option 4, then Option 3
Fax: 806-473-3228
customerservice@anci-care.com


If you are an ACS participating provider and need to speak with someone regarding your Provider Agreement please send a detailed message to the following email address.

ACS Provider Account Management Department
VIPproviders@anci-care.com

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